FAQ

How do I get a “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer?

To get a “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer, you need to buy at least three (3) participating products consisting of any two (2) packages of Dempster’s®, POM®, Ben’s®, Bon Matin® or Villaggio® brands of products, PLUS one (1) package of Little Bites™, Vachon®, Hostess® or Takis® brand of snacks at a store in one (1) transaction, snap a photo of the receipt, and upload to www.MinionsOffer.ca by Friday, August 9, 2024. Your submission will be reviewed and validated to make sure it is the only time the receipt has been used and it contains the participating products purchased during the Offer Period. Once your submission has been approved, an email will be sent to the email address supplied with one (1) code for a randomly selected Despicable Me-Minions Movie Offer


What are all the “The Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offers available?

There are twenty-four thousand (24,000) Movie Offers available at the start of the Offer Period consisting of the following: twelve thousand (12,000) Cineplex Store Despicable Me-Minions Digital Rental codes, nine thousand (9,000) Cineplex General Admission ticket codes for the film “Despicable Me 4” and three thousand (3,000) Cineplex General Admission Buy One, Get One ticket codes for the film “Despicable Me 4”.


How do I get my Cineplex General Admission ticket for the film “Despicable Me 4” or Cineplex General Admission Buy One, Get One ticket for the film “Despicable Me 4”?

Once you’ve received your movie ticket code, visit www.cineplex.com or the Cineplex mobile app to redeem the code for your movie ticket. You will need to log in or create a Cineplex account to complete the transaction. Tickets codes are valid for “Despicable Me 4” showtimes any day of the week up to and including Saturday, August 31, 2024. If the movie is no longer in Cineplex theatres before the expiry date, then the code may be used for other films playing at Cineplex, for showtimes Sunday to Thursday only up to Saturday August 31, 2024. For clarity the code cannot be used for showtimes after the expiry date even if redeemed before the expiry date.


Is there anything else I should know about the Cineplex General Admission ticket for the film “Despicable Me 4” or Cineplex General Admission Buy One, Get One ticket for the film “Despicable Me 4” offer?

If “Despicable Me 4” is no longer in Cineplex theatres before the expiry date, then the code may be used for other films playing at Cineplex, for showtimes Sunday to Thursday only up to Saturday August 31, 2024. For clarity the code cannot be used for showtimes after the expiry date even if redeemed before the expiry date. Not valid for Midnight showings. Codes may be applied to IMAX®, UltraAVX®, UltraAVX®3D, D-Box, Prime seats, 4DX, ScreenX, VIP (19+) admission or Digital 3D presentations with the payment of an applicable surcharge between $2 and $12 per paid and/or free tickets. Actual surcharge depends on ticket type, theatre location and showtime selected. Restrictions apply. No substitutions, rain checks, or time extensions will be granted. No Scene+™ points will be earned on free admission tickets. Ticket codes cannot be converted to cash or gift card. Cineplex is not responsible if the ticket code is lost, stolen or used without permission, and the value will not be replaced. Only redeemable in Canada.
For full Cineplex voucher code terms and conditions please visit https://www.cineplex.com/promotions


What if I'm having problems redeeming my Cineplex General Admission ticket for the film “Despicable Me 4” or Cineplex General Admission Buy One, Get One ticket for the film “Despicable Me 4” on Cineplex?

If you are experiencing any difficulties with creating an account or redeeming your “Despicable Me 4” ticket code, please visit https://cineplex.service-now.com/gsc for the Cineplex Help Centre.


What if “Despicable Me 4” is not in Theatres yet?

Despicable Me 4 will be in theatres on July 3, 2024. If you receive a General Admission or Buy One Get one ticket to see Despicable me 4 in theatres, your code will be sent to you after July 3, 2024. No theatrical codes will be issued before Despicable me 4 is in theatres. This does not apply to Cineplex Store digital movie rental codes.


What if “Despicable Me 4” is no longer in Theatres?

If “Despicable Me 4” is no longer in Cineplex theatres before the expiry date, then the code may be used for other films playing at Cineplex, for showtimes Sunday to Thursday only up to Saturday August 31, 2024. For clarity the code cannot be used for showtimes after the expiry date even if redeemed before the expiry date.


How do I get my Cineplex Store® Despicable Me-Minions Digital Rental Offer?

Once you’ve received your digital rental code, visit store.cineplex.com. The digital rental code is only valid on for one (1) free digital movie rental of DESPICABLE ME, DESPICABLE ME 2, DESPICABLE ME 3, MINIONS or MINIONS: THE RISE OF GRU, up to $5.99 in retail value, and can only be redeemed once. The digital rental code expires on Saturday, August 31, 2024 at 11:59 pm. The digital rental code is NOT VALID on Home Premieres, download-to-own products or bundles. Any residual value after the PIN is redeemed will not be carried over for another transaction.


Is there anything else I should know about the Cineplex Store® Despicable Me-Minions Digital Rental Offer?

The PIN may not be used in conjunction with any other offer, promotion, discount or coupon. No substitutions, rain checks, or time extensions will be granted. Any movies rented must be watched within thirty (30) days of rental. Once viewing of the rental is initiated, the movie must be watched within forty-eight (48) hours before it expires. No Scene+™ points will be earned upon redemption of the PIN. The PIN cannot be converted to cash or gift card. If the PIN recipient is under 13, the transaction must be processed in the name of a parent/guardian. Cineplex is not responsible if the PIN is lost, stolen or used without permission, and the value will not be replaced. The PIN is only redeemable in Canada. For additional information on Cineplex Store’s terms of use, visit store.cineplex.com/terms-of-use


What if I’m having issues with any of my Bimbo Canada products?

For any questions or concerns about any Bimbo Canada products, please visit https://bimbocanada.com/contact-us.


What if I’m having problems uploading my receipt?

For any questions or concerns about uploading your receipt, how the validation process works, please contact us here.


What are the participating products?

Click here to download a list of participating products and their UPCs.


Will I get more than one “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offers item if I buy multiple participating products on one receipt?

Only one (1) randomly selected “Despicable Me 4” Movie Offer per validated receipt permitted regardless of number of participating products on that single receipt. Eligible products listed on multiple receipts will not be accepted.


How long do I have to submit my receipt?

The “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer website closes Friday, August 9, 2024 at 11:59:59 p.m. ET. or while supplies last. Receipts can no longer be submitted after the website closes after the expiry date or if all “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offers are no longer available.


When will I receive my “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer code?

Please allow up to 72 hours for processing your receipt submission. Once your receipt is approved, you will receive an email with your randomly selected “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer. You can then use the ticket code at cineplex.com or on the Cineplex mobile app and the digital movie code at store.cineplex.com. If you do not receive an email within the 72 hours, please check your junk or spam folder.


Is there a limit to how many “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer items I can get during the Offer period?

There is no limit on “Despicable Me 4” Ticket or Cineplex Store® Despicable Me-Minions Digital Rental Offer items during the offer period that begins on Thursday, April 18, 2024 at 12:00:00 a.m. Eastern Time (ET) and ends Friday, August 9, 2024 at 11:59:59 p.m. ET. or while supplies last, whichever comes first.


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